Legal terms around wallets and access
Our Legal notice explains the conditions attached to account access, personal details, wallet records and requests made through support. Eligibility depends on local law, so you should read the applicable terms before opening an account or using the lobby. We may ask you to complete phone
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verification before account access is enabled, and we use the details supplied during that step to match account records with wallet activity. DANA, OVO, GoPay and QRIS appear as payment context only; each transaction remains subject to the method’s own processing rules and the status shown
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in your account. Bank transfer and virtual account records are handled through the same account reference used for receipt checks. If a policy changes, we place the updated wording on this Legal page and identify the relevant request route. You can ask us to clarify a
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clause before proceeding, especially when a payment status or access decision needs checking.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
