How wallet and account records are handled
We collect the details needed to create and protect your account, such as your contact details, phone verification result, sign-in events and selected device signals. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may retain payment reference data so we
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can match a receipt with the correct account without needing your wallet password. We use these records to provide access, check unusual activity, answer account requests and maintain transaction history. Cookies and similar storage help remember your session and policy choices. We keep records only for
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operational, dispute, security or legal needs, then remove or anonymise them when that purpose ends. Access depends on local law, and you can contact us to ask what data we hold, request a correction or ask about deletion where applicable.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
