Reference

granat88 link Privacy Policy for Indonesia

Our Privacy Policy gives you a clear view of what we collect, why we use it and how you can ask about your records before opening an account.

Account dataWallet recordsCookie choicesContact requests
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CONTACT YOUR WAY

Where to ask about your Privacy Policy

A direct request is the quickest route when you need clarity about personal data connected with granat88 link. Use the support contact available inside your account area and include the phone or email linked to your profile. We can then locate the relevant access record, wallet reference or cookie question without asking you to send a password.

Team online

Account data request

Ask which account details we hold and why they are used. Include your registered phone or email so we can match the request to your profile before discussing personal records.

Wallet reference check

If a DANA, OVO, GoPay or QRIS reference appears unclear, send the receipt reference and account identifier through our available support path. Never include your wallet PIN.

Access correction

Tell us when your phone, email or device details need updating. We may ask for account verification before changing personal data, which helps prevent an unauthorised request.

DATA CARE DETAILS

What our Privacy Policy covers daily

Our handling process follows the practical moments you notice: opening an account, confirming a phone number, returning on mobile and checking a wallet reference.

Account creation

We use your submitted contact details to create the account path and send access-related messages. Phone verification can be required before account access, and we record the result rather than your private device passcode.

Mobile device signals

When you sign in from a phone, we may record technical signals such as browser type, session time and approximate network details. These help identify unusual access without reading personal files on your device.

Cookie controls

Cookies can keep a session active and remember choices made on the policy notice. You can manage cookies through your browser settings, although removing them may require another sign-in.

Payment references

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, we handle references needed to reconcile an account. We do not ask for wallet PINs or banking passwords through support.

Retention periods

We retain account, security and transaction references while they serve access, dispute, fraud-prevention or legal purposes. After that, records are deleted or made less identifiable where practical.

Your requests

You can ask for access, correction, deletion where applicable or an explanation of processing. Send the request through the account support route, and we may verify ownership before responding.

Privacy Policy answers before account access

These answers focus on the questions we expect you to ask before sharing account details or connecting a local wallet. If your situation is not covered, contact us through the account support route with the smallest amount of personal data needed to identify your request.

It explains how we collect, use, protect and retain account details, phone verification results, device signals, cookies and payment references connected with DANA, OVO, GoPay, QRIS and other listed rails.

Phone verification helps connect an account request to the correct profile and reduces mistaken or unauthorised access. We record the verification result for account security and do not request your phone passcode.

Yes. We may retain transaction references, status details and receipt information needed to match DANA or QRIS activity with your account. We do not need your wallet PIN to perform that check.

You can ask what personal data we hold by using the support contact inside your account area. Include your registered phone or email, and we may verify ownership before releasing account-specific details.

Send a correction request through the account support route and identify the field that needs changing, such as your phone or email. We may complete an ownership check before editing the record.

We keep records while needed for account access, security checks, transaction reconciliation, disputes or legal duties. When the purpose ends, we remove or anonymise the data where practical.

Yes. It covers technical signals from mobile browser sessions, including session time and browser type. We do not read personal files, photos or wallet PINs from your phone during account access.